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Welcome to our help center!

How to Contact Viral Vue Support

Got questions, feedback, or need a hand with something? We're here to help! Here are a few ways to reach us: 

Chat With Us 

Contact us via chat, available in our Help Center at support.viralvue.com.

  • Response time: Usually within 1–2 business days.

From the Web App:

  • Click the “?” icon at the top right or the Support button at the bottom right.

  • You’ll be routed to our Help Center, where you’ll see a chat bubble 💬 in the lower corner to start chatting with us.

💡You can browse articles in our Help Center while you wait, we cover everything from account setup to feature tips.

Email Support

For specific inquiries, you can reach us via email:

FREQUENTLY ASKED QUESTIONS

Can I email Viral Vue for general questions?

Yes, send us an email at support@viralvue.zendesk.com and our team will be happy to assist you.

I have a question regarding policy.

For legal or policy inquiries, please email us at legal@viralvue.com

How do I close the support chat window?

To close or minimize the chat window, click the small down arrow button located at the bottom right corner of the chat box. This will collapse or close the chat interface.